Privacy Policy

Effective Date: January 1, 2026

1. Introduction

eSaudiVisa Assistance ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. The Data We Collect

We collect various types of information in connection with the services we provide, including:

  • Identity Data: First name, maiden name, last name, username or similar identifier, marital status, title, date of birth, and gender.
  • Contact Data: Billing address, delivery address, email address, and telephone numbers.
  • Transaction Data: Details about payments to and from you and other details of services you have purchased from us.
  • Document Data: Passport copies, photographs, and other travel documents required for visa processing.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To perform the contract we are about to enter into or have entered into with you (processing your visa application).
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • To comply with a legal or regulatory obligation.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. All sensitive data transmitted between your browser and our servers is encrypted using SSL technology.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Copies of personal travel documents are deleted from our active servers 30 days after the completion of your service.

6. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact our support team.